Legal

  1. General: 
    1. Use of the website constitutes a statement that the user is aware of the provisions of these terms and conditions and receives them, and that he and / or anyone on his behalf will not have any claim and / or claim against the company and / or anyone on its behalf, except claims related to breach of company obligations under these terms.
    2. To place an order, the customer must first select the product including size, color and quantity. After selecting the products, the customer must fill out an order form. In the order form, the customer will provide correct and accurate current personal details, including; e-mail address, first name, last name, ID number, phone number, country, city/town, street, house number, apartment number, zip code, floor entrance and the payment method. Without providing the requested data in the required fields, the customer will not be able to place an order.
    3. By agreeing to the terms of service, the user is qualified to perform binding legal actions, including the user declaring that he is 18 years of age or older, or that he is at least the age of majority in the state or province of residence, or that he is the age of majority in the state or province of residence and has given us his consent to allow any of his minor dependents to use this site.
    4. The means of payment available is by credit card.
    5. The pricing on the website is available in ILS and USD, and the currency conversion is based on the exchange rate that is subject to change without notice.
    6. For data security reasons and protecting customer privacy, when paying by credit card the payment data will not be fully stored (excluding the last four digits of the means of payment) within the company database and will only be used for the specific order.
    7. After entering the credit card details, the customer will confirm the order by clicking on the “purchase” button, (meaning, placing the order). If the means of payment chosen by the customer is credit card, the system will verify the credit card details through the clearing company. To the extent that the order has not been approved by the credit company, the customer will receive an appropriate notice, and the order will not be executed.
    8. Placing the order verifies that the client approves to the terms and conditions.
    9. An order will be approved only if the means of payment chosen and provided details are cleared by the credit company. Without the approval of the credit company, the order will not be confirmed and the company will not be obligated to the customer in any way, including stock of inventory.
    10. The company does not commit to keep inventory of all the models and/or clothes and/or products that appear on the website. As long as the product is not in stock, the company will be allowed not to confirm the order.
    11. Prices for our products are subject to change without notice. The price valid to the order is the price presented on the website when placing the order. If the prices are updated before the order is complete, the customer will be charged according to the updated prices.
    12. Shipping rates are subject to change without notice. The shipping rate relevant to the order is the shipping rate on the website at the time of placing the order. If the shipping rates have been updated before the order is complete, the customer will be charged according to the updated rates.
    13. The company may offer promotions, benefits and discounts on the site and may, at any time, terminate these promotions, benefits and discounts without the need to give any prior notice.
    14. The company reserves the right to change these Terms from time to time.
  2. Shipping and Handling: 
    1. After confirming the order via email, the company will deliver the order to the address included on the order by the customer.
    2. The company will make the shipment through a shipping company or courier on its behalf, depending on the time window provided to the customer at the time of purchase.
    3. Business days: Sundays to Thursdays, not including Fridays and Saturdays, holiday eves and holidays.
    4. Shipping is currently available only in Israel.
  3. Exchange/ Return Policy:
    1. Cancellation of an order by a customer before it is shipped:
      1. As long as the order has not been shipped, the customer may cancel the order by a written notice (via email).
      2. The company will send the customer an email confirming the cancellation of the purchase.
      3. Upon cancelling you will receive a refund to the credit card in which the payment was made- with a deduction of 5% of the order total (cancellation charge- based on the consumer protection regulations)
      4. Once we have received, inspected and approved your return, your refund will be processed within 7 business days. You will be notified via email at the address listed on your account when this transaction has taken place.
      5. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
    2. Cancellation of an order by a customer after it has been shipped-
      1. If the order has been shipped or delivered to the customer, the customer may request to return the order within 14 days of the date in which the order was made.
      2. The customer may cancel the order by a written notice (via email).
      3. The company will send the customer an email confirming the cancellation of the purchase, and the customer must return the products through arranging shipping with the company’s customer service shipment within 14 days.
      4. Upon returning you will be receive a refund to the credit card in which the payment has been made- with a deduction of 5% of the order total (cancellation charge- based on the consumer protection regulations)
      5. The customer will not be entitled to a refund of the shipping fee paid by him/her.
      6. Returns will be accepted only if the product is in good condition and has not been used in any way, with no damage or defect of any kind. The product must be returned with the original packaging and all tags must still be attached to the item
      7. Once we have received, inspected and approved your return, your refund will be processed within 7 business days. You will be notified via email at the address listed on your account when this transaction has taken place.
      8. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
    3. Exchanges-
      1. Exchanges will be accepted up to 14 days within the date in which the order was placed.
      2. The customer may request to exchange the order by a written notice (via email).
      3. Exchanges can be made, within the accepted time, at no additional cost.
      4. Exchanges will be accepted only if the product is in good condition and has not been used in any way, with no damage or defect of any kind. The product must be exchanged with the original packaging and all tags must still be attached to the item.
  4. Privacy:
    1. Providing personal information in the order form is done according to the customer’s will and consent. Providing said details testifies the client’s agreement to their delivery. The purpose of delivering the personal information is to allow the company to provide the order to the customer.
    2. The company commits to not make any use of the information without the customer’s permission unless this is required or permitted by law or to prevent misuse of the information. The company will allow access to the information only to those of its employees who need the information for service and the distribution company.
    3. Every transfer of a credit card number from the site is done in an encrypted manner according to the PCI standard. The company uses a PCI system to clear credit cards. The company does everything in its power and uses advanced technological and organizational security measures to secure the site, the communication through it and the information under its control, against accidental or intentional exploitation, loss, destruction or against access by unauthorized or authorized persons. The connection between the user’s or visitor’s computer and the company’s computers is secured using accepted encryption methods, in accordance with customary standards. In addition, the company takes reasonable measures to protect the site and hardware and software components related to its operation and takes care to update them regularly, among other things, to protect the site and its content from unauthorized intrusions, vulnerabilities or eavesdropping.
    4. It is possible that when browsing or performing actions on the site, the user’s actions will be documented automatically and computerized, these details are used by the company for control and efficiency and administrative and marketing efficiencies with the users of the site.
    5. The Company may provide and share anonymous, aggregate and statistical information with other companies or organizations associated with the Company as well as with suppliers, business partners, advertisers and any third party at its sole and absolute discretion, but it will not knowingly or intentionally disclose customer identity without their expressed consent.
    6. The company implements systems on the site that are designed to secure the information in the best possible way, in accordance with accepted standards. While these systems reduce the risks of unauthorized intrusion into company computers, they do not provide complete security. Therefore, the company does not guarantee that the services on the site will be completely immune from unauthorized access to the information stored on them.
    7. The Company may, from time to time, change its privacy policy to the extent that it operates in accordance with the provisions of the law.
  5. Company Details:
    1. Company name: bodi
    2. Company address: Derech Lev Hasharon 40/11, Kadima Tzoran, Israel 4282300
    3. Email address: contact@bodi-online.com
    4. Instagram: @bodi.basics
    5. Phone numbers for contact purposes: +972527862515, +972544460631.
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